What should I do if my order is not complete?

We are sorry that your order was incomplete .

Before contacting our customer service, please check the following:

• We may have shipped items in separate packages, so please check your email to see if any items may still arrive.
• The item(s) may be out of stock. Please check your emails (including your spam folder) to see if we have sent you an email about this.

If this is not the case, write an email to support@weakkids.com with the missing item and your order number.

Please inform us immediately so that we can take care of your concern.